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Privacy Policy

Effective date: October 25, 2025

This Privacy Policy explains how we collect, use, and share information when you use Starpop ("we", "us", "our"). By using our services, you agree to the practices described here.

Information We Collect

  • •Account Information: name, email address, authentication details, and subscription status.
  • •Usage Data: app interactions, device and approximate location, log data, and diagnostics used to improve performance and security.
  • •Content: media you upload or generate, prompts, and associated project metadata required to provide the service.
  • •Payment Information: processed by our payment processor (e.g., Stripe). We do not store full card numbers on our servers.
  • •Cookies and Similar Technologies: for authentication, preferences, analytics, and fraud prevention.

How We Use Information

  • •Provide, operate, and maintain the services.
  • •Improve and personalize features and user experience.
  • •Process payments and manage subscriptions.
  • •Provide customer support and service communications.
  • •Protect against fraud, abuse, and security risks.
  • •Comply with legal obligations.

Sharing of Information

We share information with service providers who help us operate our services and only as necessary to perform their work. This may include cloud hosting and storage, analytics, customer support, email delivery, media processing, AI model providers, and payment processing.

Examples of providers integrated into our stack include Stripe (payments), Resend (email delivery), analytics tools, and AI/ML infrastructure partners. Where applicable, providers process data on our behalf under contractual agreements.

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and safeguard the platform. You can adjust cookie settings in your browser, which may impact some functionality.

Data Retention

We retain personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion as described below.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at david@starpop.ai. We may take steps to verify your identity before fulfilling your request.

Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

If you access the services from outside the country where our systems are hosted, your information may be transferred to and processed in other countries with different data protection laws.

Children's Privacy

Our services are not directed to children under 13 (or the age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us to request deletion.

Changes to this Policy

We may update this Privacy Policy from time to time. We will revise "Effective date" above when changes are made. Your continued use of the services after an update constitutes acceptance.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at support@starpop.ai.

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David Ishag

David Ishag

Co-Founder

Alex Le

Alex Le

Co-Founder

Starpop helps businesses create authentic AI-generated user content that drives engagement and sales. Transform your content strategy with AI-powered UGC that actually converts.

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